Virtual Assistant Services
Supporting clients locally, across the UK, and worldwide.
Smart, professional, personal support—to let you focus on what you do best
Running a business means wearing a lot of hats—but you don’t have to wear all of them. From managing your inbox and preparing client documents to booking travel and keeping on top of the daily admin, Amber Assist is here to lighten the load.
We are a UK team of virtual assistants and translators with a base in Somerset, covering the south west counties of Devon, Dorset, Gloucestershire, Wiltshire, Cornwall and further up the country into Oxfordshire and home counties, working with clients across the UK and overseas. You will only pay for the time we work for you – no hidden overheads, no holidays or sick days to worry about.
Is This You?
There are not enough hours in the day
Client communication is slipping through the cracks
You want to expand the business but are stuck doing routine work
You feel overwhelmed, burned out, or simply need a break
Admin is draining your energy and creativity
You are here to make a relaxing break a reality—without the stress of returning to a mountain of tasks. Enjoy a sunny round of golf, or simply unwind with friends over a meal at the pub.
Who We Work With
Amber Assist support:
Amber Assist Legal
Support tailored to law firms, consultants, freelance lawyers, attorneys and other legal fee earners.
- Diary management
- Correspondence, document formatting/editing/proof reading, organising court bundles
- Remote support for fee earners
- Client consultation work – follow ups and letters
- Contract drafting, legal research
- Caseload management in family, conveyancing or immigration law
- Digital audio transcription
- Sole Practitioner support
- Travel arrangements and events
GDPR-compliant and fully insured, experienced in UK legal practices, flexible packages – no recruitment hassle
Smart, professional, personal support
Amber Assist Medical
Assistance from the distance
Support tailored to private medical practices, occupational therapists, small group practices, medical insurance settings.
- Email/Inbox/diary management
- Scheduling appointments
- CRM management
- Client/patient communication
- Referrals and coordination
- Report proofreading
- Document creation
- Transcription
- Social Media Assistance
- Sending/chasing quotations and invoices
GDPR-compliant and fully insured, experienced in UK medical practices, flexible packages – no recruitment hassle
Smart, professional, personal support
Amber Assist Property
Assistance from the distance
Support tailored to estate agencies, property management companies and real estate managers
- Handling enquiries/email correspondence
- Tenant communication
- Diary management
- Document preparation
- Maintenance coordination
- Marketing/social media management
- Keep listings up to date
- Lease management
GDPR-compliant and fully insured, experienced in UK property management, flexible packages – no recruitment hassle
Smart, professional, personal support
Amber Assist Projects
Virtual and face to face
Even though most of our work is carried out remotely, we handle a wide range of projects, often involving travel away to assist businesses in conferences, presentations or trade shows.
Please watch a video (click to link to video) from the latest project we took part in Oxfordshire for a transport company (working on a trade event and planning a marketing strategy with partners).
Project prices are bespoke, fixed and tailored to specific requirements. Just contact us (click to form) and we will be in touch.
Smart, professional, personal support.
Why Amber Assist?
- Founded by Liene Penny, a UK based entrepreneur with over 20 years’ experience in business management (translation and interpreting)
- First hand experience in business challenges working across public and private sectors – legal, medical and educational sectors
- Tracked record of improved productivity with excellent interpersonal and organisational skills
- Earned reputation for reliability, precision and human-first approach
- Tailored support for businesses with an AI-informed vision for simplifying processes to accelerate growth and thrive
- Member of Association of Business Mentors – with a keen interest to help businesses find solutions and grow
Our virtual assistants and translators use a range of advanced AI tools to streamline business operations and large projects as well as specific problem-solving tasks. We work flexible hours to suit diverse business needs and and provide consistent support when you need it most. We believe that the human expertise combined with the latest technological advancements can take the pressure off your day-to-day tasks so you can put your energy elsewhere.
You only pay for the actual hours worked and not for any breaks, holidays or sick pay when employing someone. Team members work from their own fully-equipped offices at home.
Smart, professional, personal support
Pricing
Set hours each month offers the perfect solution for ongoing support providing flexibility, time saving, priority access and predictable costs. Buy additional hours if you need to top up or pay by the hour. We use time tracking software so you pay only for the time you use.
Packages – for reliable and consistent support every month. Invoiced in advance.
10 hrs per month – £400 honey package
20 hrs per month – £760 glow package
30 hrs per month – £1140 ember package
40 hrs per month – £1520 gold package
Each additional hour is charged at £40 per hour – we track time to the minute so you only pay for what you use
We also offer bespoke pricing for one-off projects—ideal for tasks with a defined start and finish, and/or a set timeframe. This could even be on-site projects, such as presenting or trade shows.
See our latest project working for Unitaxi Ltd – a transport company based in Oxfordshire.
Amber Assist – Virtual Assistant Services – Supporting clients locally, across the UK, and worldwide.
We love supporting our local business community in Somerset or Devon, and we are just as happy helping a marketing agency in Manchester as we are streamlining a consultancy in Spain.
Wherever you are, we are only a click away.
Contact Us
Company Information
Company Reg. No: 16491871
Registered Office Address:
8-10 Queen Street,
Seaton,
Devon,
EX12 2NY